We get it - there's lots of service categories under the NDIS. We've done everything we can to keep it simple and jargon-free. Below is each of these categories explained.
Please note that we also list the delivery method for each service. These include:
- Group: the service is delivered as part of a group setting
- Telehealth: the service is delivered as an appointment over the phone or online
- You come to us: the NDIS participant goes to the provider's premises
- Online service: the service is delivered online
- We come to you: the provider goes to the NDIS participant's residence, work, or other.
Please note: When choosing delivery methods for Service Offerings, Telehealth will need to be a standalone Service Offering. For more on Service Offerings, please read this helpful guide.
| Service Category | NDIS Registration Group | Category Description | Delivery type |
| Acupuncture | Therapeutic Supports | Acupuncture services use small needles to stimulate the central nervous system, treating common problems such as back, neck, and joint pain. | You come to us |
| Advocacy and Peer Support | Assistance in Coordinating or Managing Life Stages, Transitions and Supports | Advocacy and Peer Support services speak up for rights of NDIS participants, so they are treated fairly and with respect. This includes support groups, where participants can meet other people in similar situations. |
Group You come to us Online service We come to you |
| Art Therapy | Therapeutic Supports | Art Therapy services offer expressive therapy through art, using the creative process to improve physical, mental and emotional well-being. |
Group You come to us Online service We come to you |
| Audiology | Specialised Hearing Services, Hearing Services, Hearing Equipment | Audiology services treat and educate people with hearing, communication, and balance issues. This can include prescribing and fitting hearing aids and other assistive devices. | You come to us |
| Behavioural Support | Specialist Positive Behaviour Support | Behavioural Support services create person-centred plans to reduce the impact of concerning behaviours. |
Telehealth You come to us Online service We come to you |
| Car Modifications | Vehicle Modifications | Car Modification services offer accessible car hire or provide modifications to make cars more accessible. Modifications include lifters, ramps, or driving adaptations. |
You come to us We come to you |
| Chiropractor | Therapeutic Supports | Chiropractic services diagnose and treat musculoskeletal conditions, including bone, muscle and joint problems. | You come to us |
| Cleaning | Household Tasks | Cleaning services help with domestic cleaning around the home, including decluttering. | We come to you |
| Consumables | Assistive Products for Personal Care and Safety, Assistive Products for Household Tasks | These services sell consumables or everyday use items, including continence, home enteral nutrition products and low-cost AT equipment. |
You come to us Online service
|
| Counselling | Therapeutic Supports | These counselling services offer support for NDIS participants to discuss and overcome concerns in their lives. |
Telehealth You come to us Online service We come to you |
| Creative Arts | Therapeutic Supports | Creative Arts services include creative arts programs and activities for NDIS participants to develop skills and express themselves. |
Group You come to us Online service We come to you |
| Crisis Services | Assistance in Coordinating or Managing Life Stages, Transitions and Supports | Crisis Services support NDIS participants during a crisis, whether they need support in hospital or care urgently. This can include emergency accommodation. |
You come to us Online service We come to you |
| Day Centre | Group and Centre Based Activities, Assistance with Daily Life Tasks in A Group or Shared Living Arrangement | Day Centre services offer on-site programs for NDIS participants to attend during the day. |
Group You come to us |
| Dietetics | Therapeutic Supports | Dietetic services help NDIS participants create healthy eating plans and find nutritional information. |
Telehealth You come to us We come to you |
| Driving | Specialised Driver Training | These services offer driving lessons, so that you might get your license. You can get support to receive your learners through these services. |
You come to us We come to you |
| Early Childhood Intervention | Early intervention supports for early childhood |
These specialists support children under 7 with disability or developmental delay to build skills and take part in everyday activities. |
You come to us Online service We come to you |
| Education Support | Assistance to Access and Maintain Employment or Higher Education | These services help people with disabilities at school, university, TAFE or other institutions, with aids and more. |
Group You come to us Online service We come to you |
| Employment Services | Assistance to Access and Maintain Employment or Higher Education, Specialised Supported Employment | These services help NDIS participants find work or a job and support them in their current workplace. |
Group You come to us Online service We come to you |
| Equipment | Assistive Equipment for Recreation, Personal Mobility Equipment, Vision Equipment, Hearing Equipment, Communication and Information Equipment | These services provide equipment that makes certain tasks easier. This includes wheelchairs, hearing aids, and more. |
You come to us Online service We come to you |
| Exercise Physiology | Exercise Physiology & Personal Well-Being Activities | Exercise Physiology or EP services offer exercise programs designed to improve or maintain health. |
Group Telehealth You come to us Online service We come to you |
| Gardening | Household Tasks | Gardening services help with gardening, including lawn mowing, pruning, and yard maintenance. | We come to you |
| Holidays and Travel | Daily Personal Activities, High Intensity Daily Personal Activities, Participation in Community, Social and Civic Activities | These services offer holiday or accessible travel options, including holiday-specific programs, accommodation, camps and supports. |
You come to us Online service |
| Home Modifications and Maintenance | Home Modification Design and Production, Assistive Products for Personal Care and Safety | These services provide modifications to make homes more accessible, including ramps, grab rails, and more. They can also offer services that help maintain homes. | We come to you |
| Housing (includes Specialised Disability Accommodation & Supported Independent Living Housing) | Specialised Disability Accommodation | Housing services include medium-term and long-term housing and accommodation. This can include Specialised Disability Accommodation (SDA) and Supported Independent Living (SIL) options. |
You come to us Online service We come to you |
| Innovative Community Participation | Innovative Community Participation | These services help NDIS participants build skills and participate in the community, improving social inclusion. |
Group You come to us Online service We come to you |
| Interpreters | Interpreting and Translation | Interpreting services help with translating between two or more people, in AUSLAN or languages other than English, as well as translating written documents. |
You come to us Online service We come to you |
| Massage | Therapeutic Supports | Massage services offer massage therapy, including remedial massage, to help maintain movement or reduce pain. |
You come to us We come to you |
| Meals | Household Tasks | These services deliver ingredients or pre-made meals direct to a NDIS participant’s home. |
Online service We come to you |
| Music Therapy | Therapeutic Supports | Music Therapy services offer expressive therapy through music, using the creative process to improve physical, mental and emotional well-being. |
Group You come to us Online service We come to you |
| Myotherapy | Therapeutic Supports | Myotherapy services offer physical therapy that treats and helps prevent soft tissue pain and limited joint movement. |
You come to us We come to you |
| Nursing Services | High Intensity Daily Personal Activities, Community Nursing Care | Nursing services offer medical assistance and medical care (such as treating wounds) in a NDIS participant’s home. |
You come to us Online service We come to you |
| Occupational Therapy | Therapeutic Supports | Occupational Therapy or OT services assess what support and equipment is needed to complete day-to-day activities, including equipment to help at work. These services also offer functional capacity assessments, which can be used at NDIS planning meetings. |
Telehealth You come to us Online service We come to you |
| Osteopathy | Therapeutic Supports | Osteopathy services improve health and wellness. This can include medicine, stretching, and moving the musculoskeletal system. |
You come to us Online service We come to you |
| Physiotherapy | Therapeutic Supports | Physiotherapy or physio services help NDIS participants recover from injuries, maintain movement, and ensure they remain as mobile as they can. |
Telehealth You come to us Online service We come to you |
| Plan Management | Management of Funding for Supports | Plan Management or PM services manage NDIS funding, including paying invoices, a bit like an NDIS bookkeeper. |
Online service
|
| Podiatry, Orthopaedics and Prosthetics | Customised Prosthetics (includes Orthotics) | These services treat bone, muscular and joint disorders, or help with finding a suitable prosthesis. |
You come to us Online service We come to you |
| Psychology | Therapeutic Supports | Psychology services help deal with things such as depression, anxiety, stress, drug and alcohol abuse and PTSD. |
Telehealth You come to us We come to you |
| Psychosocial Recovery Coaching | Support Coordination, Assistance in Coordinating or Managing Life Stages, Transitions and Supports | Psychosocial Recovery Coaching or PRC services support NDIS participants with their psychosocial recovery. A recovery coach is a NDIS funded worker who has mental health knowledge. |
You come to us Online service We come to you |
| Respite Accommodation | Daily Personal Activities, Assistance with Daily Life Tasks in A Group or Shared Living Arrangement | These services offer short-term accommodation and additional home support, providing ‘respite’ for carers. |
You come to us We come to you |
| SLES and DES | Specialised Supported Employment, Assistance to Access and Maintain Employment and Higher Education | School Leaver Employment Support (SLES) and Disability Employment Services (DES) services help NDIS participants find work or transition from school to a career. |
You come to us Online service We come to you |
| School Holiday Activities | Participation in Community, Social and Civic Activities | These are services, activities and programs run specifically for school holidays. |
Group You come to us Online service We come to you |
| Service Animals and Pets | Assistance Animals | These services support people with disability apply for service animals or training service animals or pets, as well as recreational activities involving animals. |
You come to us Online service We come to you |
| Sexuality | Therapeutic Supports | These services support sexual health, wellness and education, as well as sourcing adult products. |
Group You come to us Online service We come to you |
| Social Activities | Participation in Community, Social and Civic Activities | These are services, activities and programs with a social or recreational focus. In other words, they’re fun! |
Group You come to us Online service We come to you |
| Social Work | Therapeutic Supports | Social Work offers support to access and connect with mainstream health services and programs. |
Telehealth You come to us Online service We come to you |
| Software and Apps | Communication and Information Equipment | These services offer software, apps, and more, to support everyday independence. | Online service |
| Specialist Support Coordination | Support Coordination, Assistance in Coordinating or Managing Life Stages, Transitions and Supports | Specialist Support Coordination services offer specialist support coordination, funded where there are additional high or complex needs that can’t be met by standard support coordination. |
You come to us Online service We come to you |
| Speech Therapy | Therapeutic Supports | Speech Therapy or Speech Pathology services help with communication, including speaking, reading or writing. |
Telehealth You come to us We come to you |
| Sport and Fitness | Exercise Physiology and Personal Well-Being Activities | These services help NDIS participants find sporting activities and/or build fitness, either alone or in a group. |
Group You come to us Online service We come to you |
| Support Coordination | Support Coordination, Assistance in Coordinating or Managing Life Stages, Transitions and Supports | Support Coordination services help coordinate supports, ensuring NDIS participants get the services they need and the most out of their NDIS Plan. |
You come to us Online service We come to you |
| Support Work | Daily Personal Activities, High Intensity Daily Personal Activities, Participation in Community, Social and Civic Activities | Support Work helps with daily tasks, such as showering, dressing, eating or using the bathroom, as well as accessing the community. |
You come to us Online service We come to you |
| Therapy Assistants | Therapeutic Supports | Therapy assistants help NDIS participants complete activities that are part of therapeutic supports, including stretches assigned by a physio. |
You come to us We come to you |
| Training | - | These services offer 1-on-1 or group training, including club houses and community centres. |
Group You come to us Online service We come to you |
| Transport | Assistance with Travel/Transport Arrangements | These services help NDIS participants get from place to place, including taxi or bus services. | We come to you |