I am a service provider

My Account

• How often should I update my Service Offerings?
• Guide: Understanding my Analytics
• How do I add more languages to my Service Offering?
• Guide: Managing User Accounts on Clickability
• How can I get higher in search results?
• Can I update my Clickability URL?

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List my Business

• How Directory Rankings Work on Clickability
• How do I utilise the map feature?
• What should you include when creating your Provider Profile?
• I have a profile but the details are wrong, can you please correct them?
• Can you please take down my profile?
• Why can't I find my company in search results?

Service Requests

• Guide: Accepting Service Requests
• Guide: Contacting Participants after Accepting Service Requests
• How does the Reserve feature work for Service Requests?
• What is Direct Connect?
• How do participants and their supporters submit service requests?
• How do I update my service request status?

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Billing

• Guide: Understanding my Billing
• How do I see the difference in pricing between annual and quarterly?
• Are my Credit Card details secure?
• How do I edit my Credit Card details?
• When is my next bill due?
• How do I cancel my Accreditation?

Accreditation

• How can I see a record of my payments to Clickability?
• How can I upgrade or resubscribe to Accreditation?
• What is Accreditation?

Reviews

• I'm a provider. How do I ask my participants for reviews?
• Can I edit my response to a review?
• What if I get a negative review?
• I’m an allied health professional and can’t use testimonials, can I use Clickability?
• Do you monitor reviews?
• Do organisations ever write reviews about themselves or others?

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