A lower-cost way for smaller providers to get an established NDIS presence on Clickability, without an annual commitment. Here's who it suits, what "niche" and "regional" actually mean, how to apply, and how billing works.
What is the Niche & Regional plan?
The Niche & Regional plan is an exclusive quarterly membership built for smaller providers. It gives you the core of our Starter plan, your directory listing, accreditation badge, participant reviews and direct enquiries, scaled to one service and one matched request a month, at a lower price point.
It's $99 + GST per quarter, which works out to about $33 a month. Unlike our 40% annual offer, it's billed quarterly and there's no annual commitment. It's an ongoing plan, not a limited-time deal, so it's available year-round to providers who qualify.
Who it's for
This plan suits you if you're:
- A provider offering a niche or specialist service, where you don't need to advertise a large range of services.
- Supporting a regional area and looking for an affordable, established presence.
- A smaller or newer provider who wants an affordable way to get found before moving up to a larger plan.
What counts as niche or regional?
We keep this deliberately flexible, but here's how we think about it.
Niche means a more unique service offering. We have over 50 service categories, and some of the most-searched ones, like Occupational Therapy, Speech Therapy and Support Work, are in high demand across the whole directory, so providers offering those generally aren't a fit for this plan. Most of the other categories have a place here. You can see the full list and What each Clickability NDIS service category means in our guide to service categories
One thing worth knowing: if you're regional and you provide core services, you may still be eligible. Being outside a major metro area can matter as much as the service itself.
Regional has no hard and fast rule. As a general guide, if you're located outside the main CBD areas of Sydney, Melbourne or Brisbane, we're usually happy to look at whether this plan is a suitable match for you.
I don't think I'm niche or regional. Do I qualify?
This plan is tailored to those situations, but they aren't strict cut-offs, and we do make exceptions. If you've had an invite from us, we've already run the numbers and we think it's a great fit for you, so you can go ahead. If you're not sure where you sit, the best thing to do is get in touch and let our customer success team take a look.
Am I eligible, and how do I apply?
This plan needs approval, so it isn't a self-select option. Our customer success team checks that it's the right fit for your business before you go ahead.
If you've had an invite from Clickability, you can go straight ahead. If you haven't, you can still request access. Get in touch through our contact page and tell us about your organisation, including the location you target and the services you provide. The team will review the details and let you know if the plan's a good fit.
Already on Starter or a larger plan? You may be able to move onto this plan if it suits your business better. It comes down to whether you qualify, and we've moved providers across before where it made more sense for them. Just get in touch and we'll take a look.
What you get
- 1 matched participant Service Request per month
- Advertise 1 service
- Unlimited Direct Connect enquiries, straight to your inbox by email and SMS
- Clickability Accreditation badge
- Third-party participant reviews on your profile
- Direct Connect, social and web links
- No commission and no per-lead fees
Everything else works the same as Starter. The only differences are that you advertise one service and receive one matched Service Request a month.
A quick note on Service Requests vs Direct Connect
These are two different things, and it's worth knowing the difference:
- A Service Request is when a participant asks us to match them with providers. On this plan you receive one of these matched opportunities a month.
- Direct Connect is when a participant finds your profile and chooses to contact you directly. These are unlimited on every plan, including this one, and come straight to you instantly.
So the one-a-month limit only applies to matched Service Requests. It doesn't cap the enquiries that come to you through Direct Connect.
Pricing and billing
- $99 + GST per quarter (about $33 a month)
- Billed every three months
- Prices exclude GST
- Sign-up requires a credit card and an Australian mobile number for verification
Is there a free trial?
Yes. The 30-day free trial applies to this plan, the same as Starter, so you can try it before you're billed.
How long can I stay on it?
As long as you like. This isn't an introductory rate that jumps up later. You can stay on the Niche & Regional plan for as long as it suits your business.
Can I upgrade later?
Yes, any time. If you start seeing more interest and want more matched Service Requests or the ability to advertise more services, you can move up to a larger plan whenever you're ready. Your profile, reviews and history stay with you.
Cancelling and refunds
You can cancel at any time. If you cancel within the first 30 days, during the free trial, you'll get a full refund and your account will be closed. After 30 days, you'll keep your services until the end of the paid quarter, but we don't offer refunds once the trial period has ended.
What's not included
This is a lean plan, so some of the extras on our larger memberships aren't part of it, including prominent map placement with a pin, a prioritised listing, a photo gallery and larger geolocation targeting. If any of those matter to you, Accreditation Plus is the next step up.
Frequently asked questions
How much is it?
$99 + GST per quarter, which is about $33 a month.
What do you mean by niche?
A more unique service offering. Some of our most-searched categories, like Occupational Therapy, Speech Therapy and Support Work, are in high demand across the directory, so those generally aren't a fit for this plan. Most of our other 50-plus service categories have a place here. And if you're regional and provide core services, you may still be eligible.
What do you mean by regional?
There's no strict rule. As a general guide, if you're located outside the main CBD areas of Sydney, Melbourne or Brisbane, we're usually open to seeing whether this plan is a suitable match.
I don't think I'm niche or regional. Do I qualify?
Possibly. The plan is tailored to those situations, but they aren't strict cut-offs and we do make exceptions. If you've received an invite from us, we've already run the numbers and we think it's perfect for you. If you're unsure, get in touch and we'll take a look.
How do I find out if I'm eligible?
This plan needs approval from our customer success team. If you haven't had an invite, you can still request access through our contact page and tell us about your organisation, the location you target and the services you provide. We'll let you know if it's the right fit.
Is there a cut-off date to sign up?
No. It's an ongoing plan, available year-round to providers who qualify.
Is there a lock-in contract?
No. It's billed quarterly with no annual commitment.
I'm already on another plan. Can I switch to this one?
Possibly, if you qualify. We've moved providers onto this plan before where it suited their business better. Get in touch and we'll review it.
Is there a free trial?
Yes, a 30-day free trial, the same as Starter.
How long can I stay on this plan?
For as long as you like. The price doesn't change after an introductory period.
Can I upgrade to a bigger plan later?
Yes, any time. You keep your profile, reviews and history when you move up.
Do I still get unlimited direct enquiries?
Yes. Direct Connect enquiries are unlimited on this plan and come straight to you by email and SMS. Only matched Service Requests are limited, to one a month.
Do you charge commission or per-lead fees?
No. There's no commission and no per-lead fee on any Clickability plan.
Can I cancel, and will I be refunded?
You can cancel any time. Cancel within the first 30 days and you'll get a full refund and your account will be closed. After that, your services run to the end of the paid quarter, with no refund once the trial has ended.
What do I need to sign up?
A credit card and an Australian mobile number for verification.