That’s a big no-no. We take our reviews super seriously and have a few ways of checking to see if a review is authentic (but shh… we keep how we do this secret). Clickability was established to support consumer voice and control for people with disability. We would be very disappointed if organisations were intentionally undermining this goal.
Every now and then we can’t tell where a review has come from and so we also rely on our community to raise any issue they might find with them. The ACCC also takes falsifying reviews seriously and there are cases now where organisations are given penalties and/or fines if caught writing their own reviews, or writing negative reviews about their competition. Please read our terms of use for more.